Your Privacy
At Generic Hardware, we are committed to protecting your privacy online. Our goal is to safeguard any information we collect associated with you and your name, with the highest standards of safety, security and confidentiality and will make our best to use this information only as you request.

To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Collecting and Using Your Information
We use the information we collect from you to improve our products and services and make your shopping experience more safe and efficient. We review the actions of our visitors on an aggregate basis to determine customers' preferences. We also pay attention to our visitors' and costumer’s demographics, interests, and pages viewed based on the information provided to us during ordering, from our server log files, contests or surveys.

When you make an online purchase, the information you provide allows us to process and fulfill your order, and to notify you of your order status. We need you to provide us with your name, email address, billing and mailing addresses which are then stored along with a record of the products you purchase. We also need to know your credit card number, expiration date and gift recipient information. Once an online order has been confirmed, credit card information and gift recipient information is not reused.
In addition, when you enter a sweepstakes or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify the winners. Your consent to such promotional use and disclosure of this information is a condition of your participation.

Protecting Your Information
When making an online purchase at Generic Hardware, we use a secure server. When your browser communicates with a secure server all information is encrypted, keeping it private. This technology makes it safer to transmit your credit card information over the Internet. To use this server, your Web browser must support SSL (Secure Socket Layers).
Only authorized Generic Hardware employees have access to stored information. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information.

Accessing and Updating Your Information
You always have the opportunity to review and change the information you provide to us by logging into the site and entering in the new information yourself. You can edit your name, contact information and preferences by logging into the My Account section of the site.

As a customer, subscriber, or contest entrant, you will occasionally receive e-mail communications about new Generic Hardware products, special offers we think you will like and requests for feedback. If you want to stop receiving our emails or to specify the communications you prefer to receive, you may unsubscribe or edit your profile at any time. You can do this through any of our emails, by visiting your account preferences page or sending us an email at cs @ generichardware.com [remove spaces]

You may ask to have your account information removed from our active databases; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

How We Recognize You
You can visit Generichardware.com without revealing any information about yourself. It is our intent to let you know before we collect any information from you online.

Our site is not setup to track, collect or distribute personal information about you unless you are a registered member. We cannot, for instance, determine your email address by examining electronic records. We use the electronic records to compile statistics that about how collectively our visitors interact with our Web site. These statistics contain no personal information and are only used by Generic Hardware technical support staff.

Send Us Your Feedback
If you have further questions about Generic Hardware’s Privacy Policy or comments on how we can improve your shopping experience, please do not hesitate to email us at cs@generichardware.com

Privacy Policy Changes
Generic Hardware reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.

E-mail: cs @ genetichardware.com [remove spaces]